Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present the most important information on the policy for the processing of your personal data and on cookies which are used by our Shop. This information has been prepared with regards to the GDPR, i.e. the general data protection regulation.
PERSONAL DATA CONTROLLER
"MEDEN - INMED" SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered seat at ul. Wenedów 2, 75-847 Koszalin, Poland, entered in the National Court Register - Register of Entrepreneurs by SĄD REJONOWY W KOSZALINIE, IX WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO, under KRS (National Court Register) number 0000047240, NIP (Tax Identification Number) 6692255563, REGON (National Official Business Register number) 331039951, initial capital PLN 1 382 400,00 PLN
If you wish to contact us in relation to our processing of your personal data, please email us at: sklep@meden.com.pl.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or, if applicable, Article 13 sec. 1(f) of the GDPR),
- their rectification (Article 16 of the GDPR),
- erasure (Article 17 of the GDPR),
- restriction of their processing (Article 18 of the GDPR),
- the transfer of data to another controller (Article 20 of the GDPR),
and the right to:
- object to the processing of your personal data at any time:
- on grounds relating to your particular situation - with regard to the processing of your personal data based on Article 6 sec. 1(f) of the GDPR (i.e. the legitimate interests pursued by us), including profiling;
- if your personal data is processed for the purposes of direct marketing, including profiling, to the extent that such processing is related to such direct marketing (Art. 21 sec. 2 of the GDPR).
Contact us if you wish to exercise your rights. You can object to our use of cookies (which you will read about below) in particular by using the appropriate settings on your browser.
If you consider that your data is being processed unlawfully, you can lodge a complaint with the competent data protection authority.
PERSONAL DATA AND PRIVACY
Your data is processed by us for purposes related to the operation of the Shop and the provision of the services offered therein. Below you will find detailed information on the processing of your data depending on your activities.
1. Placing an order in the Shop - Part 1
| For what purpose do we process your data? | |
|---|---|
| to process your order | |
| On what basis do we process your data? | |
| a sales contract or a contract for the supply of digital content (Article 6 sec. 1(b) of the GDPR) | legal obligation, related to accounting, obliging us to process your personal data (Article 6 sec. 1(c) of the GDPR) |
| For how long will we process your data? | |
| for the duration of the aforementioned contract | until the expiry of our legal obligations related to accounting |
| in addition, your data will be processed until the expiry of the period during which claims may be asserted - either by you or by us (see the last table of this part for more information) |
|
| What happens if you do not provide the data? | |
| you will not be able to place an order | |
2. Placing an order in the Shop - Part 2
| For what purpose do we process your data? |
|---|
| improving the quality of our services thanks to the feedback provided by Users through the satisfaction survey service |
| On what basis do we process your data? |
| our legitimate interest in processing your data for the purpose of conducting surveys of your satisfaction with our services (Article 6 sec. 1(f) of the GDPR) |
| For how long will we process your data? |
| if you do not provide feedback, for a period of 21 days from your purchase or until we take account of your objection to the processing; and if you provide feedback - until it is deleted or until we take account of your objection to the processing* |
| in addition, your data will be processed until the expiry of the period during which claims may be asserted - either by you or by us (see the last table of this part for more information) |
| What happens if you do not provide the data? |
| we will not take your opinion on our services into account in the further development of our services |
3. Creating an account in the Shop
| For what purpose do we process your data? |
|---|
| to execute a contract for the provision of an account in the Shop |
| On what basis do we process your data? |
| a contract for provision of services (Article 6 sec. 1(b) of the GDPR) |
| For how long will we process your data? |
| for the duration of the aforementioned contract |
| in addition, your data will be processed until the expiry of the period during which claims may be asserted - either by you or by us (see the last table of this part for more information) |
| What happens if you do not provide the data? |
| you will not be able to create an account and use its features, such as viewing your order history or checking your order status |
4. Contacting us (e.g. to ask a question)
| For what purpose do we process your data? | |
|---|---|
| to respond to your inquiries or requests | |
| On what basis do we process your data? | |
| a contract or actions taken at your request prior to entering into a contract (Article 6 sec. 1(b) of the GDPR) - if your enquiry or request relates to a contract to which we are or may be a party | our legitimate interest in processing your data for the purpose of communicating with you (Article 6 sec. 1(f) of the GDPR) - if your enquiry or request is not related to a contract |
| For how long will we process your data? | |
| for the duration of the contract binding us or, if no contract is concluded - until the expiry of the claim period - see the last table of this part | until the expiry of the claim period - see the last table in this part or until we have taken account of your objection to the processing* |
| in addition, your data will be processed until the expiry of the period during which claims may be asserted - either by you or by us (see the last table of this part for more information) |
|
| What happens if you do not provide the data? | |
| we will not be able to respond to your enquiry or request | |
*whichever is applicable in a particular case
5. Browser settings or other similar action allowing marketing activities
| For what purpose do we process your data? |
|---|
| for the purposes of direct marketing through the display of personalised advertising (read more in the "Profiling" and "Cookies" parts of the Privacy Policy) |
| On what basis do we process your data? |
| our legitimate interest in processing the data for the purpose stated above (Article 6 sec. 1(f) of the GDPR) |
| For how long will we process your data? |
| until the cookies used for marketing purposes expire or are deleted by you* |
| What happens if you do not provide the data? |
| you will not receive suggestions for products or services in which you may be interested |
*whichever is applicable in a particular case
6. Browser settings or other similar action allowing analytical activities
| For what purpose do we process your data? |
|---|
| to analyse how you use and navigate through the Shop in order to improve its functionality (read more in the "Analytics" and "Cookies" parts of our Privacy Policy) |
| On what basis do we process your data? |
| our legitimate interest in processing the data for the purpose stated above (Article 6 sec. 1(f) of the GDPR) |
| For how long will we process your data? |
| until the cookies used for analytical purposes expire or are deleted by you* |
| What happens if you do not provide the data? |
| we will not take into account the way you use and navigate through the Shop when working on its development |
*whichever is applicable in a particular case
7. Your consent to receive marketing content from us (e.g. information on special offers)
| For what purpose do we process your data? | |
|---|---|
| to send marketing information, especially special offers | to analyse the effectiveness of the messages we send, in order to establish general principles for effective messaging in our business activity (read more in the "Analytical activities" part of the Privacy Policy) |
| On what basis do we process your data? | |
| your consent to our marketing activities (Article 6 sec. 1(a) of the GDPR) | our legitimate interest in processing the data for the purpose stated above (Article 6 sec. 1(f) of the GDPR) |
| For how long will we process your data? | |
| until you withdraw your consent - remember, you can withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. | until we have taken account of your objection to the processing |
| in addition, your data will be processed until the expiry of the period during which claims may be asserted - either by you or by us (see the last table of this part for more information) |
|
| What happens if you do not provide the data? | |
| you will not receive our marketing materials, including information about our special offers | |
8. Signing up for the newsletter
| For what purpose do we process your data? | |
|---|---|
| to send you our newsletter | to analyse the effectiveness of the messages we send, in order to establish general principles for effective messaging in our business activity (read more in the "Analytical activities" part of the Privacy Policy) |
| On what basis do we process your data? | |
| a contract for services of sending a newsletter (Article 6 sec. 1(b) of the GDPR) | our legitimate interest in processing the data for the purpose stated above (Article 6 sec. 1(f) of the GDPR) |
| For how long will we process your data? | |
| until you unsubscribe from our newsletter | until we have taken account of your objection to the processing |
| in addition, your data will be processed until the expiry of the period during which claims may be asserted - either by you or by us (see the last table of this part for more information) |
|
| What happens if you do not provide the data? | |
| you will not be able to receive information regarding the Shop and our services | |
9. Any act or omission which may give rise to a claim relating to the Shop or our services
| For what purpose do we process your data? |
|---|
| to establish, assert or defend possible claims relating to the contract concluded or the services provided |
| On what basis do we process your data? |
| our legitimate interest to process your personal data for the purpose stated above (Article 6 sec. 1(f) of the GDPR) |
| For how long will we process your data? |
| until the expiry of the claim period or until we take account of your objection to the data processing* |
| What happens if you do not provide the data? |
| inability to establish, assert or defend claims |
*whichever is applicable in a particular case
PUBLICATION OF DATA
If you choose to leave a comment, it will be visible, as well as your nickname, to other Shop users.
We do not disclose your email address to other users - unless you do so yourself.
PROFILING
In the Shop, we carry out profiling - we will profile you if you allow such activities. This profiling involves automatically assessing what products or services you may be interested in, using information about the content you view. In this way, advertisements for products or services displayed as part of the online services used by you will be more tailored to you and your needs.
The profiling we perform does not result in decisions that produce legal effects for you or affect you in a similarly significant way.
ANALYTICAL ACTIVITIES
As part of the the Shop's website, we perform analytical activities to make it more intuitive and accessible - we will do so if you allow such activities. As part of the analysis, we will take into account the way in which you navigate the Shop, for example, how much time you spend on a particular subpage, or where in the Shop you click. This allows us to optimize the layout, appearance and content of the Shop as we work on its development, in order to improve its functionality.
In addition, if you wish to receive marketing messages or newsletter from us, we may analyze the effectiveness of the mailing we have conducted. For example, we can check whether and how it affected activity in our Shop. Such activities will help us establish general rules for sending such messages - for example, in terms of optimal sending hours or determining how to formulate effective content.
DATA SECURITY
When processing your personal data, we use organisational and technical means in accordance with applicable law, including the encryption of the connection using the SSL/TLS protocol.
COOKIES
Our Shop, like most websites, uses the so-called cookies. These cookies:
- are saved in the memory of your device (computer, telephone, etc.);
- do not change the settings of your device.
In our Shop, cookies are used for:
- saving your session,
- statistical purposes,
- marketing purposes,
- making the Shop functions available.
To learn how to manage cookies, including how to turn them off in your browser, you can use the help file of your browser. You can find out more about this by pressing F1 in your browser. In addition, appropriate tips can be found on the following pages, depending on the browser you are using:
Below you can find information on the functions of the cookies we process and their validity period.
| Cookie name | Validity period of the cookie | Cookie function |
|---|---|---|
| _gid | 1 day | This cookie stores and counts page views |
| _ga_6VY9W1R97N | 5 days | This cookie stores and counts page views |
| _ga | 1 day | This cookie is used by Google Analytics to distinguish between users |
| _gat_gtag_UA_* | 1 month | This cookie is used to store a unique user ID |
| _gat | 1 minute | This cookie is used to read and filter requests from bots |
| CLID | 1 year | This cookie is typically set by Dstillers to enable social media sharing of media content. It can also collect information about site visitors when they use social media to share site content from the site they visit. |
| uuid | 6 months | This cookie is used to optimize the relevance of ads by collecting visitor data from multiple websites - this exchange of visitor data is usually provided by an external data center or ad exchange. |
| SRM_B | 1 year | This is Microsoft MSN's own cookie that ensures this site works properly. |
| MUID | 1 year | This cookie is commonly used by Microsoft as a unique user ID. It can be set using Microsoft's built-in scripts. It is commonly thought to sync across many different Microsoft domains, allowing users to be tracked. |
| MR | 7 days | This is Microsoft MSN's own cookie that we use to measure website usage for internal analysis. |
| IDE | 1 year | This cookie is set by Doubleclick and contains information about how the end-user uses the website, and any advertising the end-user may have seen before visiting the website. |
| _gcl_au | 3 months | This cookie is set by Doubleclick and contains information about how the end-user uses the website, and any advertising the end-user may have seen before visiting the website. |
| SM | session duration | This is Microsoft MSN's own cookie that we use to measure website usage for internal analysis. |
| MUID | 1 year | This cookie is commonly used by Microsoft as a unique user ID. It can be set using Microsoft's built-in scripts. It is commonly thought to sync across many different Microsoft domains, allowing users to be tracked. |
| MR | 7 days | This cookie is commonly used by Microsoft as a unique user ID. It can be set using Microsoft's built-in scripts. It is commonly thought to sync across many different Microsoft domains, allowing users to be tracked. |
| ANONCHK | 10 minutes | This cookie contains information about how the end-user uses the website, and any advertising that the end-user may have seen before visiting this site. |
| NID | 6 months | This cookie is set by DoubleClick (which is owned by Google) to help profile your interests and display relevant ads on other sites. |
| test_cookie | 15 minutes | This cookie is set by DoubleClick (which is owned by Google) to determine if the site visitor's browser supports cookies. |
Using appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECIPIENTS
We use external services to help us in our business. We entrust them with the processing of your data - these processors only process data upon our documented request.
Below you will find a list of the recipients of your data:
| ACTION | DATA RECIPIENTS | TRANSFERS OF PERSONAL DATA TO COUNTRIES OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any action connected with the Shop | hosting provider | does not take place |
| entity providing us with technical/IT support | does not take place | |
| persons cooperating with us on the basis of civil law contracts, supporting our current activities | does not take place | |
| sales software provider | does not take place | |
| visiting the Shop with settings that allow marketing activities to be carried out | provider of marketing services | does not take place |
| visiting the Shop with settings that allow analytical activities to be carried out | entity enabling analytical activities in the Shop | does not take place |
| placing an order in the Shop | payment processor | does not take place |
| entity supplying the product to you | does not take place | |
| provider of the business facilitation software (e.g. accounting software) | does not take place | |
| provider of the standard office software (including email boxes) | does not take place | |
| instalment service provider | does not take place | |
| subscribing to the newsletter or consent to marketing | entity providing newsletter or marketing messaging services | does not take place |
| your use of services provided to us in connection with the Shop via social media platforms | social media platforms | does not take place |
| taking part in a satisfaction survey on our services or products | entities enabling the posting of opinions about the Shop or products and their comparison | does not take place |
| contacting us (e.g. to ask a question) | provider of the standard office software (including email boxes) | does not take place |
Additionally:
relevant public authorities to the extent that we are required to provide them with the data.